Privacy Policy

This privacy policy sets out how Silva Psychology uses and protects any information that you give us when you use this website.

Silva Psychology is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What we collect

Anyone can visit the site anonymously.

If you decide you want to use Silva Psychology Services we need to know your name, postal address, e-mail address, and phone number. We use this information to allow us to move forward with booking the services requested and provide/process accounts, estimates and billing information.

How we use your information

Silva Psychology accepts the following responsibilities for personal information recorded through this web page:-

  1. All personal information collected through forms is used only to respond to enquiries or to carry out the service for which the client supplied the information.
  2. Information will not be kept longer than is necessary and while in our possession we will safeguard your personal information according to the requirements of the Data Protection Act 1998.
  3. Personal data received as part of an enquiry are only retained as long as the enquiry remains open.
  4. We do not sell, trade or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
  5. We do not use Google Analytics to track or collect any personally identifiable information of visitors to the site.

Compliance

Silva Psychology must abide by and be compliant with the current information legislation, the principal acts being the Data Protection Act 1998 and Freedom of Information Act 2000. Silva Psychology is registered with the Information Commissioners Office and strictly complies with their requirements over data protection. If you have an enquiry about information held by Silva Psychology or a question about our privacy policy, please contact the Information Manager (address:- Information Management, Silva Psychology, Chinnor Crescent, Greenford, Middlesex UB6 9NU).

If you are not satisfied with our response to your concern: you can contact the Information Commissioner at The Information Commissioners Office Wycliffe House Water Lane Wilmslow

Cheshire SK9 5AF Tel 08456 306060
E Mail mail@ico.gsi.gov.uk

Your consent

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. Should we make any changes, we will also make clear on our website that our privacy policy has been updated so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.